Terms of Service
The terms and conditions for using WABU's WhatsApp bulk messaging service.
Last updated: October 2025
1. Service Description
WABU is a utility service that provides an intuitive user interface for Meta's WhatsApp Cloud API. We enable businesses to send bulk messages through WhatsApp's official API with a simplified, user-friendly experience. WABU acts as an intermediary service between your business and Meta's WhatsApp infrastructure.
2. Acceptance of Terms
By using WABU, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
3. User Responsibilities
WhatsApp Business API Compliance
- You must have a valid WhatsApp Business API account with Meta
- You are responsible for complying with Meta's WhatsApp Business Policy
- You must obtain proper consent from message recipients
- You must follow WhatsApp's messaging guidelines and restrictions
Prohibited Activities
- Spam or unsolicited messages
- Messages that violate WhatsApp's policies
- Illegal or fraudulent activities
- Attempting to circumvent rate limits or restrictions
- Sharing account credentials with unauthorized users
4. Service Availability
WABU strives to maintain high service availability, but we cannot guarantee 100% uptime. Service availability depends on Meta's WhatsApp Cloud API and other third-party services. We are not responsible for downtime caused by factors beyond our control.
5. Billing and Payments
- Subscription fees are billed in advance
- All fees are non-refundable unless otherwise stated
- We reserve the right to change pricing with 30 days notice
- Failed payments may result in service suspension
- You are responsible for any applicable taxes
6. Data and Privacy
Your data is handled according to our Privacy Policy. Key points:
- We process your messages through Meta's secure infrastructure
- We do not store message content longer than necessary
- You retain ownership of your data
- We implement security measures to protect your information
7. Limitation of Liability
WABU is provided "as is" without warranties. We are not liable for:
- Message delivery failures due to Meta's API limitations
- Business losses or damages
- Third-party service interruptions
- Data loss or corruption
8. Service Modifications
We reserve the right to modify, suspend, or discontinue the service at any time. We will provide reasonable notice for significant changes that affect your use of the service.
9. Termination
Either party may terminate the service at any time. Upon termination:
- Your access to WABU will be revoked
- You may export your data before termination
- Outstanding fees remain due
- These terms continue to apply to past use
10. Governing Law
These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration.